FAQs

Falls Storage in Charlevoix, Michigan

You’ll need to bring your own lock when you move in. This helps keep your items secure and gives you full control over access to your unit.

We offer a variety of different size storage units to fit your needs, so prices vary. Check out pricing and availability by clicking units.

Yes, many renters insurance policies cover belongings in a storage unit, but coverage can vary. It’s best to confirm with your insurance provider or consider supplemental insurance for full protection.

No, at Falls Storage, all rentals are offered on a flexible, month‑to‑month basis. There are no long‑term contracts, making renting a storage unit simple and hassle‑free. A $50 security deposit is required at move‑in and will be fully refunded as long as the unit is left clean and empty when you move out. We also require a $500 security deposit on our climate-controlled units (Unit #1-14).

The type and size of storage unit at Falls Storage depends on your belongings and how often you need access. For valuables or sensitive items, choose a climate-controlled unit; for general storage, drive-up units work best. Our on-site staff can help you pick the perfect size, or you can visit the facility to see options in person.

With your personal access code, you’ll be able to access your storage unit daily between 6am and 9pm, year-round, even on holidays.

No, the storage facility is fully staffed with a dedicated manager on-site during business hours. Unlike unmanned facilities, staff are always available to assist with rentals, answer questions, and ensure your belongings are safe and the property is well-maintained.

Our website makes it easy for you to manage all your payments online at any time. Set up automatic payments with a credit card, mail, or drop off your cash or check in store, or pay online and manage your account every month with our easy-to-use Customer Payment Portal.

How much does a storage unit cost?

We offer a variety of different size storage units to fit your needs, so prices vary. Check out pricing and availability by clicking units.

Does my renters insurance cover the storage unit?

Yes, many renters insurance policies cover belongings in a storage unit, but coverage can vary. It’s best to confirm with your insurance provider or consider supplemental insurance for full protection.

Do storage units require a contract and are there any deposits or fees?

No, at D Highway Storage, all rentals are flexible and month-to-month. There are no long-term contracts or deposits required, making it easy and hassle-free to rent a storage unit. You can start or end your rental at any time without extra fees.

What type and size storage unit do I need?

The type and size of storage unit at D Highway Storage depends on your belongings and how often you need access. For valuables or sensitive items, choose a climate-controlled unit; for general storage, drive-up units work best. Our on-site staff can help you pick the perfect size, or you can visit the facility to see options in person.

Do I need to pay a deposit or other fees?

No, storage units can be rented with no deposit, no long-term contracts, and no credit card required. Rentals are month-to-month, making it flexible and hassle-free.

When can I access my storage unit?

With your personal access code, you’ll be able to access your storage unit daily between 6am and 9pm, year-round, even on holidays.

Is d Highway storage an unmanned facility?

No, the storage facility is fully staffed with a dedicated manager on-site during business hours. Unlike unmanned facilities, staff are always available to assist with rentals, answer questions, and ensure your belongings are safe and the property is well-maintained.

How do I pay for my storage unit every month?

Our website makes it easy for you to manage all your payments online at any time. Set up automatic payments with a credit card, mail, or drop off your cash or check in store, or pay online and manage your account every month with our easy-to-use Customer Payment Portal.